Local Delivery now available within a 15 mile radius of our store!
This opens up the delivery program to residents of New London, Groton, Gales Ferry, Quaker Hill, Waterford, East Lyme, Norwich, Montville, Ledyard, Mystic, Stonington and more!
Delivery Now Available for The Navy Base at All Times!
11AM - 7PM Monday Thru Saturday
**No Delivery On Sundays
How It Works:
1. Enter your preferred delivery address during checkout.
2. Select "Local Delivery" as your shipping option. The system will determine whether you are within our radius or not.
3. Select the Date and Time of Delivery (a window of multiple hours is also optional and quite welcome as it allows our deliveries to run more smoothly).
4. Finish the check-out process. You will receive an email within minutes with your order confirmation.
5. A member of the Fog Factory Team will call you to confirm your order, go over any items that are out of stock, and confirm the chosen delivery time. Please ensure that you answer this call, or your order could be delayed or cancelled.
6. Sit tight while we get your order packed!
7. A Fog Factory Team member will arrive with your delivery. Please be ready with both your ID and payment method available -- we can not finalize a delivery without these present.
8. Vape away!
Given that electronic cigarettes are an adult-only tobacco product, we are required to remain extremely firm regarding our delivery methods.
The Fog Factory reserves the right to cancel/refund your order if you are unavailable at the time of delivery, unable to produce the proper identification and payment method, or if a member of our staff believes the order is destined for someone below legal age.
In the case of any of the above scenarios or similar, your delivery fee will not be refunded.